All Systems Operational
Hosting Operational
Windows Hosting ? Operational
Web Hosting ( Sapphire ) ? Operational
Linux/Wordpress Hosting ? Operational
Email Operational
Managed Exchange Email ? Operational
POP/Business Email ? Operational
Promotions Manager ? Operational
DNS Operational
WebCentral DNS ? Operational
DNS ( Sapphire ) ? Operational
Account Interfaces Operational
The Console ? Operational
Mission Control ( MCSM ) ? Operational
Managed Services Control ( Sapphire ) ? Operational
Network Infrastructure Operational
Internal ? Operational
External ? Operational
Support Centre Operational
24h Phone Support ? Operational
Email Support ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Our technical service team would like to advise customers of maintenance to our Managed Exchange service. This maintenance is being performed in an effort to update the Managed Exchange servers.

Service Impact:
Users on affected servers will experience approximately a 1-2 minute outage during the scheduled maintenance.

During this time users will be unable to access their mailboxes or receive mail. Mail received during this time will begin to appear once the maintenance has been completed.

Thank you.
Posted on May 21, 13:22 AEST
Past Incidents
May 24, 2019

No incidents reported today.

May 23, 2019

No incidents reported.

May 22, 2019

No incidents reported.

May 21, 2019

No incidents reported.

May 20, 2019

No incidents reported.

May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019

No incidents reported.

May 16, 2019

No incidents reported.

May 15, 2019

No incidents reported.

May 14, 2019
Completed - The scheduled maintenance has been completed.
May 14, 02:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 23:01 AEST
Scheduled - We would like to advise that as part of our commitment to continually improve our systems and services, we will be performing maintenance on our network infrastructure.

While no impact is expected, some customers may experience a brief (2-3 minute) outage during the maintenance window on our Microsoft Exchange services and Windows 2012 web services.
May 2, 13:55 AEST
May 12, 2019
Completed - The scheduled maintenance has been completed.
May 12, 18:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 16:00 AEST
Scheduled - Our technical service team would like to advise customers of maintenance to our Managed Exchange service. This maintenance is being performed in an effort to update the Managed Exchange servers.

Service Impact:
Users on affected servers will experience approximately a 10-20 minute outage while their Exchange Database switches over to another server.

During this time users will be unable to access their mailboxes or receive mail. Mail received during this time will begin to appear once the maintenance has been completed.

Thank you.
May 3, 13:18 AEST
May 11, 2019

No incidents reported.

May 10, 2019

No incidents reported.